Terms and Conditions

Last Updated: October 28, 2024

1. Introduction

These Terms and Conditions ("Terms"), along with our privacy policy and other applicable terms, constitute a legally binding agreement between AAYUSH PRAKASH ("Company," "Website Owner," "we," "us," or "our") and you ("you," "your," or "User") regarding your use of our website, digital marketing services, BPO services, and related offerings (collectively, "Services").

2. Acceptance of Terms

2.1. By accessing our website or utilizing our Services, you explicitly acknowledge that you have read, understood, and agreed to be bound by these Terms and our Privacy Policy.
2.2. We reserve the right to modify these Terms at any time without prior notice. Your continued use of our Services following any changes constitutes acceptance of those modifications.

3. Service Terms

3.1. Account Registration

  • You must provide accurate, current, and complete information during registration
  • You are responsible for maintaining the confidentiality of your account credentials
  • All activities occurring under your account are your responsibility

3.2. Service Delivery

  • We will deliver services as per agreed scope of work
  • Timeline commitments are estimates and subject to reasonable variations
  • We reserve the right to modify or update our service offerings

4. Payment Terms

4.1. You agree to pay all fees associated with the Services as per the agreed pricing structure.

4.2. All payments are:

  • Non-refundable after 10 days of service initiation
  • Due according to the payment schedule outlined in the service agreement
  • Subject to applicable taxes and charges

5. Intellectual Property Rights

5.1. Ownership

  • All content, strategies, and materials created by us remain our exclusive property
  • Deliverables transfer to client ownership only upon full payment
  • Our methodologies, processes, and tools remain our intellectual property

5.2. Usage Rights

  • Clients receive limited license to use deliverables for intended purpose
  • No right to modify, redistribute, or resell our proprietary materials
  • Client materials provided to us remain client property

6. Limitations of Liability

6.1. We provide services "as is" without any warranties, express or implied.

6.2. We shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits or business opportunities
  • Data loss or service interruptions
  • Third-party platform changes or limitations
  • Force majeure events

7. Client Obligations

You agree to:

  • Provide necessary access and materials timely
  • Review and approve deliverables within specified timeframes
  • Maintain compliance with all applicable laws and regulations
  • Not use our services for any unlawful purposes

8. Term and Termination

8.1. This agreement remains effective until terminated by either party.

8.2. We reserve the right to terminate services if:

  • You breach these Terms
  • Payment obligations are not met
  • You engage in fraudulent or illegal activities

9. Confidentiality

9.1. Both parties agree to:

  • Maintain confidentiality of sensitive information
  • Use protected information only for service delivery
  • Implement reasonable security measures

10. Third-Party Services

10.1. Our services may include or require third-party tools or platforms.

10.2. You acknowledge that:

  • Third-party services have their own terms and conditions
  • We are not responsible for third-party service performance
  • Additional costs may apply for third-party services

11. Governing Law and Jurisdiction

11.1. These Terms shall be governed by the laws of India

11.2. All disputes shall be subject to the exclusive jurisdiction of courts in Deoghar, Jharkhand.

12. Communication

12.1. All notices must be in writing and sent to the contact information provided.

12.2. You agree to receive electronic communications from us regarding your services.

13. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full effect.

Contact Information

For questions or concerns regarding these Terms, please contact us at: contact@optihi.com
By using our services, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.